Fake or Real?

With ever growing market and high demand for XHEKPON Brand, there are many fake products available these days, which are usually sold at less price. These fake products are definitely not effective, can provoke allergy reactions and finally can cause irreversible health problems. 

We are receiving a lot of requests from the buyers asking to assist on identification of the product for authenticity. All of them are related to Xhekpon Creams and unfortunately, in most cases, the test for authenticity fails, suggesting that there are more fakes in the market than authentic ones. 

To avoid the mistake of falling in trap of imitation or fake products one must check the product before purchasing it.

We, at Xhekpon USA, always support and protect our customers against fake and counterfeit products and sellers. For this reason we have purchased fake products from different sellers and based on this we have prepared a short presentation to share with our customers. Scroll over to find out how you can distinguish between a real and a fake Xhekpon Creams.


1. Packaging

First thing you do to check the authenticity of the product is to check the packaging. There are several sign that can reveal the fake. In most cases, the barcode on fake products has much lighter color than on real one. The same can be noticed for the silver wave sign demonstrated in the photo below.


 Xhekpon Cream fake vs real 1


Another section of the package worth to pay attention is the side where the expiry date and batch number are located. In the photo below one can see the difference in the stamp. The genuine product has clear stamp meanwhile the stamp of the fake one is quiet blurry. In addition to this, usually, the fake creams are coming with 5 sign batch number. However, this is not an exception for genuine creams.


Xhekpon Cream Fake vs Real 2


In addition you can check the main face of the box. You should pay attention on the fonts that are used for the text. For example the letter "O" from authentic product is oval shaped, meanwhile the one for some fakes is round shape.


Xhekpon Cream Fake vs Real 5


Once the package is open, before taking the tube out, pay attention to the package insert (white folded sheet of paper with instructions of use). The package insert of genuine cream is always folded in the box. In contrast, the package inserts of some fake products come flat.


Xhekpon Cream Fake vs Real 3


2. Tube

After examining and opening the box, you can go further and continue your observations on the tube. In some cases, in comparison with the genuine creams, the tubes of counterfeit products are much shorter. This is demonstrated in the image below.


Xhekpon Cream Fake vs Real 6


Moreover, there is a difference in coloring of the text on the tube. The pink color of some fakes is darker than of genuine ones. 



In addition, one can pay attention to the batch code and the expiry date mark on the tube. These marks are blurry on fakes due to low quality machinery. Instead, on genuine products these marks are much clear. 



Finally, one of the most important points pay attention is the head section of the tube. Take the plastic cap off and look at the head. Genuine products are always coming with a well marked inner circle. Unlike to the real one, this inner circle is absent on almost all fake creams. Moreover, there is a difference in the metal quality. This can be easily noticed since the heads of genuine creams are much shiny, as shown in the image below.



3. Texture

If you still have doubts on the product you have purchased, you might like to do a simple test with the cream. For this you can take 2 cups of water and fill with cold water. Normally, the fake cream will dissolve after some minutes but the genuine one won't. 



Another test that we conducted was with empty transparent glasses. When we put both creams on the inner face of the glass, the fake cream was flowing down, while the genuine was more sticky.



As a conclusion, we would strongly recommend all our customers not only to rely on these tests but also to buy authentic products only from official distributors or stores.